Delivery & Returns
Our delivery charges
are based on the weight of the items you are buying. Our website
will automatically calculate delivery charges for orders in the United Kingdom
when you add items to your shopping cart. For orders outside of the UK please
contact us for a delivery quote. firstname.lastname@example.org
We ship the orders
using recorded 1st Class but if you wish us to send it 'next day delivery'
let us know by email (using 'contact us' page) or give us a call 0044
Orders will be
dispatched within 1-2 working days (please allow 1-3 days for the delivery to
arrive). If an item is not in stock you will be notified by email or call, and
given the option to cancel your order if you wish.
We are sure you will
be delighted with your purchases. However, should you wish to return any items,
for refund or exchange, please notify us and return the goods within 14 days. (The
cost for sending the goods back is the customer’s responsibility unless the
goods are faulty or damaged).
Extended Christmas returns:
Any orders placed between 15 November and 21 December can be returned for a refund up until 13 January.
Please note, with our accessories (such as tiaras, hair bands, necklaces, bracelets and all kind of jewellery) when you receive any of these items, if for any reason you are not completely satisfied, please return it to us within 7 days of receipt. (Please note earrings and personalised items cannot be
returned, unless faulty).
We recommend that you
return items via registered mail. To return your item(s) please post
to the address below:
100 School Lane
Bushey, WD23 1BX